Cheap Indy 500 Tickets
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Questions about Indy 500 tickets? Here’s exactly where to get help.
Order Support
Help With an Existing Order
Ticket listings on Cheap Indy 500 Tickets come from StubOrder, the ticket marketplace that publishes this guide, and purchases complete through StubOrder’s secure checkout. That means the right place for any question about an existing ticket order, such as delivery, seat details, refunds or an event change, is StubOrder’s support team.
StubOrder is the company that handles your order, so its team has the fastest access to your purchase details. Its Buyer Guarantee and Terms of Service explain how orders, delivery and refunds work.
Contact StubOrder SupportStubOrder lists its contact form and email support as available 24 hours a day, seven days a week. That is not a guaranteed response time.
Before You Write
What to Have Ready
Gathering a few details up front helps support resolve your question in one message:
- Your order number (from the confirmation email)
- The event and date
- The section and seats you purchased
- A short description of the issue
Never include a full payment-card number in a support message.
General Questions
General Questions About the Site
If your question is about the site itself (what we do, how the listings work, or how to find tickets for an event), start with our FAQ. For anything involving an actual ticket purchase, StubOrder support is still the fastest route.
For general questions about the site, send a message with this form. It goes to StubOrder’s support team, and the reply comes by email. All fields are required. Never include a payment-card number.
Your message is emailed to StubOrder support and is not stored on this website. The privacy page explains what is sent.
Quick Answers
Contact: Frequently Asked Questions
Who to reach, and how to get the fastest answer.
Get help from StubOrderWho do I contact about an existing ticket order?
StubOrder, the ticket marketplace that publishes this guide. Because purchases complete through StubOrder’s secure checkout, its team handles all order support, including delivery, seat details and event changes. You can reach them at stuborder.com/contact.
Do you have a customer service phone number?
We don’t operate a separate phone line. Order support is handled by StubOrder through its contact page, which is how to reach a person about your tickets.
What information should I have ready when I contact support?
Your order number, the event and date, the seats you purchased, and a short description of the issue. Having these ready helps the support team resolve your question faster.
I want tickets for an event but haven’t bought them yet. Who do I contact?
You don’t need to contact anyone. Browse the live schedule in our Indy 500 ticket listings and complete your purchase through StubOrder’s secure checkout.
Who can help with accessible seating?
Before you buy, ask StubOrder to confirm that a listing suits your seating needs. For venue accommodations, read Indianapolis Motor Speedway’s official accessibility information or call 317-492-6700 (IMS Ticket Office). That is venue information, not StubOrder’s ticket-support line. For help using this website, see the accessibility page.
In a Hurry?
Skip the small talk. Browse the live schedule and grab your seats now.